My kids have taken, and are taking, some online classes. We love Landry Academy, Coursera, and other providers.
One skill I wanted my kids to learn with the online class is how to appropriately communicate with an instructor/teacher. I know this will come up on college, so I want them to practice now. So far my kids have needed to ask for help on assignments, clarify assignment requirements, ask about grades and much more. In these emails I wanted them to be clear, polite, respectful, and purposeful. I was happy to help them at the beginning of their online careers, but after a few emails I wanted them to handle it themselves.
Thankfully, as my kids were in the throes of learning these skills a friend sent me a link to a GREAT article. The article, from a college professor, is entitled How to Email Your Professor to Get a Response. It’s a must read for any student, but most definitely for online students. We’ve actually printed out the graphic and the kids use it as a guide for every email to their teachers. Now I can be nearly hands-off and know the kids are communicating clearly and respectfully on their own. I hope you and your kids find it as helpful as we have!